Meet The Team

Karlie, the CEO and Founder of MNK Support Services, is more than just a leader - she is the heart and soul of our organisation. Her journey in healthcare began at the young age of 16 through a school-based traineeship at the Challenge Learning Institute, where she first discovered her passion for making a real difference in people’s lives. Since then, Karlie has continued to build on this foundation, earning a Certificate III in Aged Care and Community, which has deepened her understanding and commitment to compassionate care. Karlie’s leadership style is defined by her unwavering dedication and genuine compassion. She is actively involved in every facet of MNK Support Services, from hands - on client support to strategic planning and team development behind the scenes. Her approachable nature and strong sense of responsibility make her a trusted role model and source of inspiration for the entire team.

What truly sets Karlie apart is her heartfelt commitment to ensuring that every client, family member, and staff person feels valued, heard, and supported. She understands that care goes beyond just services - it’s about building meaningful relationships and fostering a community where everyone can thrive. Karlie lives and breathes the spirit of “Making a Difference” every single day. Her passion for creating a warm, welcoming, and empowering environment resonates throughout MNK Support Services, inspiring everyone she works with to give their very best.

Tia stands out as a caring and dedicated professional who brings both heart and worldly insight to her work. With valuable international experience in Denmark, she has had the opportunity to immerse herself in diverse lifestyles and agricultural practices, broadening her understanding of different cultures and ways of life. This global perspective enriches the compassionate care she provides every day.

Tia is deeply committed to actively engaging with clients, their families, and the broader community to offer ongoing support and advocacy. She approaches care holistically- addressing physical needs alongside social connections, mental wellbeing, and emotional barriers - ensuring that every individual feels truly seen, heard, and valued. Her foundation was built through her Certificate III in Individual Support at Akadia Training, where she developed practical skills and knowledge that she applies thoughtfully with each client. Now, as she pursues a Bachelor of Nursing at the University of Southern Queensland, Tia continues to grow both personally and professionally, bringing new insights and a deepened sense of empathy to her work. Every day, Tia combines her passion for learning, her compassionate nature, and her ability to adapt to unique needs, making a genuine difference in the lives of those she supports. We’re proud to have her as part of our team - an advocate whose care is as broad in vision as it is deep in heart.

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Some people bring light into every space they enter-Georgie is one of them. With her warm smile, bubbly personality, and genuine care for others, she has a natural gift for making people feel welcomed, valued, and seen. Her positivity is contagious, and her ability to connect with others makes every interaction feel special. Georgie’s journey is a beautiful blend of passion, purpose, and continuous growth. With experience in business, hairdressing, and kitchen operations, she’s explored a range of roles that reflect her creativity and dedication to service. Now, she’s following her heart into the care sector, currently studying a Bachelor of Nursing and a Certificate III in Individual Support - a clear reflection of her deep commitment to helping others. What sets Georgie apart is her ability to bring both joy and comfort into people’s lives. Whether it’s offering a helping hand, lifting someone’s spirits, or simply being present, she does it all with warmth and heart. She doesn’t just show up - she leaves a lasting impact.

We’re so lucky to have Georgie on our team. Her energy, empathy, and drive to make a difference inspire us every day - and we can’t wait to see all the ways she’ll continue to shine.

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Jenna is passionate about building genuine, meaningful connections with her clients and supporting them to achieve both their short and long-term goals. She believes that fostering independence and promoting healthy living within the community are key to empowering her clients to live fulfilling and confident lives. Jenna’s approach centers on respect, empathy, and personalised care, ensuring every individual feels valued and supported.

Her journey began with a school-based traineeship in Early Education at her local primary school, where she learned valuable lessons in patience, empathy, and nurturing growth—values she brings into her daily work. Jenna holds a Certificate III in Individual Support from Akadia Training and two Diplomas from TAFE Queensland in Beauty and Remedial Massage, giving her a holistic understanding of care that blends physical and emotional wellbeing.

Whether working directly with clients or advocating behind the scenes, Jenna’s dedication and compassion shine through. She is committed to going the extra mile to help people live healthier, more independent lives. We’re proud to have Jenna on our team, inspiring us all with her professionalism, warmth, and genuine care.​​​​

Abbey joined the MNK Team at the young age of 16, already showing a remarkable passion and commitment to the healthcare industry. Even as an aspiring team member, Abbey’s hard work, dedication, and genuine love for the field shine through in every interaction she has with clients. Her strong connection with each individual reflects her heartfelt desire to make a positive impact and truly “Make a Difference” every single day. Known for her reliability and responsibility, Abbey approaches her role with a maturity beyond her years. She consistently demonstrates a strong work ethic and an eagerness to learn, always ready to support clients with compassion and professionalism. Abbey’s commitment to growing within the industry is evident, and she is excited about the future as she plans to begin her post-graduation education in healthcare in 2026. Abbey looks forward to expanding her knowledge and skills, eager to learn how she can best help individuals achieve their personal goals and improve their quality of life. Her enthusiasm and determination make her a valued member of the MNK family, and we can’t wait to see her flourish as she continues on this rewarding path.​​​​

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At the heart of every great team is someone who brings more than just skills - they bring heart, empathy, and a genuine desire to make a difference. That’s exactly who Ella is! With a Certificate III in Business and a Certificate III in Individual Support, Ella blends professionalism with compassion. Her unique combination of administrative expertise and hands-on care training makes her an invaluable asset in both office and frontline environments. But beyond the qualifications, it's Ella’s empathetic nature, compassionate spirit, and consistently positive attitude that truly set her apart. Whether she’s supporting a colleague, assisting a client, or simply offering a smile to brighten someone’s day, Ella brings her whole heart into everything she does.

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Some people don’t just show up for others - they live for it. Helen is one of those remarkable individuals whose life is a true reflection of compassion, community, and quiet strength. With a Certificate III in Aged Care and Disability, Helen brings both professional knowledge and heartfelt care to everything she does. But her impact reaches far beyond qualifications. She is an active volunteer within the Darling Downs community, offering her time each week to her local school’s tuckshop, and spending over a year supporting residents in an aged care home. Her generosity even stretches across borders - she helped establish a food program to support vulnerable communities in the Northern Territory. Helen also plays an important role in the Examination Assistance Program at Downlands College, working closely with students to help them stay focused, confident, and empowered during exam periods. Whether she’s helping a young student reach their goals or comforting an elderly couple in care, Helen brings with her a quiet but powerful presence.

She is the embodiment of what it means to be strong, independent, and compassionate - the kind of woman we all aspire to be. And every single day, she brings with her something the world always needs more of: love.

Every now and then, someone comes along who brings not just experience, but a deep sense of purpose to their work - and that’s exactly who Zahra is! With a Certificate IV in Child, Youth and Family Intervention and over two years of hands-on experience as a Youth Support Worker, Zahra has been a steady and compassionate presence in the lives of children aged 5 to 11. Her work is rooted in more than just support -it’s about empowerment, advocacy, and building strong, meaningful connections that last. Zahra’s approach focuses on helping young people develop essential life skills, nurturing their confidence, and expanding their quality of life through genuine relationship-building. Her ability to meet each client where they’re at; emotionally, socially, and developmentally - has made her a trusted and respected figure to both clients and colleagues.

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Nicole is a dedicated and motivated team member who brings energy, innovation, and professionalism to everything she does. With a strong background in both business and hospitality, Nicole approaches each shift with confidence and care, consistently putting her best foot forward. Her passion for delivering high-quality service and meaningful support shines through in every interaction. Having gained valuable international experience in management, Nicole brings a fresh and forward-thinking perspective to our team. Her time abroad has shaped her ability to adapt, lead, and think creatively - skills that make her a standout in any environment. Whether she's supporting colleagues, clients, or improving daily processes, Nicole is always looking for ways to do things better and more efficiently. Nicole’s journey is far from over - she is excited to pursue further studies in 2026, continuing her commitment to personal and professional growth. With her strong work ethic, global insight, and innovative mindset, Nicole is a valuable asset to our team and a wonderful example of what it means to lead with both heart and ambition. We’re thrilled to have Nicole on board and can’t wait to see all the incredible things she will accomplish on her journey.

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