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Meet The Team
CEO & Founder
Karlie
Karlie, the CEO and Founder of MNK Support Services, is more than just a leader - she is the heart and soul of our organisation. Her journey in healthcare began at the young age of 16 through a school-based traineeship at the Challenge Learning Institute, where she first discovered her passion for making a real difference in people’s lives. Since then, Karlie has continued to build on this foundation, earning a Certificate III in Aged Care and Community, which has deepened her understanding and commitment to compassionate care. Karlie’s leadership style is defined by her unwavering dedication and genuine compassion. She is actively involved in every facet of MNK Support Services, from hands - on client support to strategic planning and team development behind the scenes. Her approachable nature and strong sense of responsibility make her a trusted role model and source of inspiration for the entire team.
What truly sets Karlie apart is her heartfelt commitment to ensuring that every client, family member, and staff person feels valued, heard, and supported. She understands that care goes beyond just services - it’s about building meaningful relationships and fostering a community where everyone can thrive. Karlie lives and breathes the spirit of “Making a Difference” every single day. Her passion for creating a warm, welcoming, and empowering environment resonates throughout MNK Support Services, inspiring everyone she works with to give their very best.
Manager & Support Worker
Tia
Tia stands out as a caring and dedicated professional who brings both heart and worldly insight to her work. With valuable international experience in Denmark, she has had the opportunity to immerse herself in diverse lifestyles and agricultural practices, broadening her understanding of different cultures and ways of life. This global perspective enriches the compassionate care she provides every day.
Tia is deeply committed to actively engaging with clients, their families, and the broader community to offer ongoing support and advocacy. She approaches care holistically- addressing physical needs alongside social connections, mental wellbeing, and emotional barriers - ensuring that every individual feels truly seen, heard, and valued. Her foundation was built through her Certificate III in Individual Support at Akadia Training, where she developed practical skills and knowledge that she applies thoughtfully with each client. Now, as she pursues a Bachelor of Nursing at the University of Southern Queensland, Tia continues to grow both personally and professionally, bringing new insights and a deepened sense of empathy to her work. Every day, Tia combines her passion for learning, her compassionate nature, and her ability to adapt to unique needs, making a genuine difference in the lives of those she supports. We’re proud to have her as part of our team - an advocate whose care is as broad in vision as it is deep in heart.
Manager & Support Worker
Georgie
Some people bring light into every space they enter-Georgie is one of them. With her warm smile, bubbly personality, and genuine care for others, she has a natural gift for making people feel welcomed, valued, and seen. Her positivity is contagious, and her ability to connect with others makes every interaction feel special. Georgie’s journey is a beautiful blend of passion, purpose, and continuous growth. With experience in business, hairdressing, and kitchen operations, she’s explored a range of roles that reflect her creativity and dedication to service. Now, she’s following her heart into the care sector, currently studying a Bachelor of Nursing and a Certificate III in Individual Support - a clear reflection of her deep commitment to helping others. What sets Georgie apart is her ability to bring both joy and comfort into people’s lives. Whether it’s offering a helping hand, lifting someone’s spirits, or simply being present, she does it all with warmth and heart. She doesn’t just show up - she leaves a lasting impact.
We’re so lucky to have Georgie on our team. Her energy, empathy, and drive to make a difference inspire us every day - and we can’t wait to see all the ways she’ll continue to shine.
Support Worker
Jenna
Jenna is passionate about building genuine, meaningful connections with her clients and supporting them to achieve both their short and long-term goals. She believes that fostering independence and promoting healthy living within the community are key to empowering her clients to live fulfilling and confident lives. Jenna’s approach centers on respect, empathy, and personalised care, ensuring every individual feels valued and supported.
Her journey began with a school-based traineeship in Early Education at her local primary school, where she learned valuable lessons in patience, empathy, and nurturing growth—values she brings into her daily work. Jenna holds a Certificate III in Individual Support from Akadia Training and two Diplomas from TAFE Queensland in Beauty and Remedial Massage, giving her a holistic understanding of care that blends physical and emotional wellbeing.
Whether working directly with clients or advocating behind the scenes, Jenna’s dedication and compassion shine through. She is committed to going the extra mile to help people live healthier, more independent lives. We’re proud to have Jenna on our team, inspiring us all with her professionalism, warmth, and genuine care.
Support Worker
Abbey
Abbey joined the MNK Team at the young age of 16, already showing a remarkable passion and commitment to the healthcare industry. Even as an aspiring team member, Abbey’s hard work, dedication, and genuine love for the field shine through in every interaction she has with clients. Her strong connection with each individual reflects her heartfelt desire to make a positive impact and truly “Make a Difference” every single day. Known for her reliability and responsibility, Abbey approaches her role with a maturity beyond her years. She consistently demonstrates a strong work ethic and an eagerness to learn, always ready to support clients with compassion and professionalism. Abbey’s commitment to growing within the industry is evident, and she is excited about the future as she plans to begin her post-graduation education in healthcare in 2026. Abbey looks forward to expanding her knowledge and skills, eager to learn how she can best help individuals achieve their personal goals and improve their quality of life. Her enthusiasm and determination make her a valued member of the MNK family, and we can’t wait to see her flourish as she continues on this rewarding path.
Support Worker
Ella
At the heart of every great team is someone who brings more than just skills - they bring heart, empathy, and a genuine desire to make a difference. That’s exactly who Ella is! With a Certificate III in Business and a Certificate III in Individual Support, Ella blends professionalism with compassion. Her unique combination of administrative expertise and hands-on care training makes her an invaluable asset in both office and frontline environments. But beyond the qualifications, it's Ella’s empathetic nature, compassionate spirit, and consistently positive attitude that truly set her apart. Whether she’s supporting a colleague, assisting a client, or simply offering a smile to brighten someone’s day, Ella brings her whole heart into everything she does.
Support Worker
Helen
Some people don’t just show up for others - they live for it. Helen is one of those remarkable individuals whose life is a true reflection of compassion, community, and quiet strength. With a Certificate III in Aged Care and Disability, Helen brings both professional knowledge and heartfelt care to everything she does. But her impact reaches far beyond qualifications. She is an active volunteer within the Darling Downs community, offering her time each week to her local school’s tuckshop, and spending over a year supporting residents in an aged care home. Her generosity even stretches across borders - she helped establish a food program to support vulnerable communities in the Northern Territory. Helen also plays an important role in the Examination Assistance Program at Downlands College, working closely with students to help them stay focused, confident, and empowered during exam periods. Whether she’s helping a young student reach their goals or comforting an elderly couple in care, Helen brings with her a quiet but powerful presence.
She is the embodiment of what it means to be strong, independent, and compassionate - the kind of woman we all aspire to be. And every single day, she brings with her something the world always needs more of: love.
Support Worker
Zahra
Every now and then, someone comes along who brings not just experience, but a deep sense of purpose to their work - and that’s exactly who Zahra is! With a Certificate IV in Child, Youth and Family Intervention and over two years of hands-on experience as a Youth Support Worker, Zahra has been a steady and compassionate presence in the lives of children aged 5 to 11. Her work is rooted in more than just support -it’s about empowerment, advocacy, and building strong, meaningful connections that last. Zahra’s approach focuses on helping young people develop essential life skills, nurturing their confidence, and expanding their quality of life through genuine relationship-building. Her ability to meet each client where they’re at; emotionally, socially, and developmentally - has made her a trusted and respected figure to both clients and colleagues.
Support Worker
Nicole
Nicole is a dedicated and motivated team member who brings energy, innovation, and professionalism to everything she does. With a strong background in both business and hospitality, Nicole approaches each shift with confidence and care, consistently putting her best foot forward. Her passion for delivering high-quality service and meaningful support shines through in every interaction. Having gained valuable international experience in management, Nicole brings a fresh and forward-thinking perspective to our team. Her time abroad has shaped her ability to adapt, lead, and think creatively - skills that make her a standout in any environment. Whether she's supporting colleagues, clients, or improving daily processes, Nicole is always looking for ways to do things better and more efficiently. Nicole’s journey is far from over - she is excited to pursue further studies in 2026, continuing her commitment to personal and professional growth. With her strong work ethic, global insight, and innovative mindset, Nicole is a valuable asset to our team and a wonderful example of what it means to lead with both heart and ambition. We’re thrilled to have Nicole on board and can’t wait to see all the incredible things she will accomplish on her journey.
Support Worker
Elizah
Elizah is a compassionate and dedicated team member who brings empathy, professionalism, and a strong sense of care to everything she does. With experience working in the healthcare industry since 2022, Elizah has developed a genuine passion for supporting others and making a positive impact in people’s lives each day. Having worked in the disability sector for over two years, Elizah has built valuable experience providing meaningful support and creating strong connections with those she works alongside. Her caring nature, patience, and commitment to delivering high-quality care make her a valued member of the MNK team and someone who consistently approaches her role with kindness and understanding. Currently in her third year at the University of Southern Queensland studying to become a Registered Nurse, Elizah is continuing to expand her knowledge and skills within the healthcare field. Alongside her studies, she has also completed a Certificate III in Individual Support, further reflecting her dedication to personal and professional growth.
Elizah’s passion for helping others, combined with her strong work ethic and positive attitude, aligns perfectly with the values at MNK. Whether she is supporting clients, working collaboratively with the team, or continuing to grow within her career, she consistently brings warmth, reliability, and professionalism to every interaction.
Support Worker
Indy
Indy is our youngest team member; however, what she lacks in age she more than makes up for in maturity, dedication, and compassion. She has been part of MNK since the age of 17, and during this time she has grown into a confident, capable, and highly reliable support worker. Indy consistently brings a calm yet positive energy to every shift, demonstrating professionalism and emotional intelligence well beyond her years. She has a strong ability to remain composed in a variety of situations while still maintaining a warm and approachable manner, making her well-suited to person-centred support work. Highly dependable and eager to learn, Indy takes pride in her responsibilities and consistently delivers thoughtful, high-quality support. She builds strong rapport with clients through patience, empathy, and genuine care, creating trusted and respectful relationships. Indy’s quiet competence, strong work ethic, and willingness to grow make her an invaluable member of the MNK team.
Support Worker
Brooke
Brooke is a passionate and driven team member who brings kindness, enthusiasm, and dedication to everything she does. With a genuine passion for helping others achieve their goals, Brooke approaches each day with a positive attitude and a strong commitment to supporting those around her. Her caring nature and willingness to always lend a helping hand make her a valued part of the MNK team. Currently studying Veterinary Science, Brooke is pursuing a career focused on care, compassion, and making a meaningful difference in the lives of others. Her ambition and motivation are reflected not only in her studies, but also in the way she carries herself professionally each day. Brooke’s passion for growth, learning, and supporting others aligns perfectly with the values at MNK. Whether she is assisting clients, working alongside the team, or contributing to a positive environment, she consistently brings warmth, professionalism, and a strong work ethic to every interaction. As Brooke continues her journey through the veterinary field, we are excited to support her along the way and watch her continue to grow both personally and professionally.
Support Worker
Jenny
Jenny is a loyal and compassionate team member who brings warmth, professionalism, and dedication to everything she does. Passionate about helping people improve their lives, Jenny finds genuine fulfilment in supporting others and building meaningful connections with those around her. Her caring nature and friendly personality allow her to create a positive and supportive environment wherever she goes.
Jenny enjoys spending time with people, listening to their stories, and helping in whatever way she can. She approaches every interaction with empathy, patience, and understanding, always striving to ensure others feel heard, valued, and supported throughout their journey. Alongside her professional experience, Jenny also gives back to her community through volunteering at her local rugby league club, reflecting her strong sense of community spirit and willingness to support others both on and off the field. This involvement highlights her dedication, teamwork, and commitment to making a positive difference in the lives of those around her. With strong attention to detail, excellent multi-tasking abilities, and a commitment to delivering exceptional care and customer service, Jenny consistently brings a high standard of professionalism to her role. Her reliability, kindness, and willingness to go above and beyond make her a valued member of the MNK team.
Support Worker
Jaimie
Jaimie is a highly motivated and driven team member who brings strong communication skills, professionalism, and a proactive mindset to everything she does. With a background in hospitality, including experience as an Assistant Restaurant Manager, Jaimie has developed excellent leadership abilities, confidence in fast-paced environments, and a strong focus on delivering high-quality customer service.
Through her work experience, she has built fluent communication skills, the ability to perform effectively under pressure, and a strong work ethic, along with a genuine eagerness to learn and continually expand her skill set. Jaimie is known for her reliability and punctuality, qualities she values highly and consistently demonstrates in her professional approach. Jaimie is currently in her first year of a Bachelor of Science, majoring in Psychology, reflecting her strong interest in mental health and personal care. She is passionate about understanding people and hopes to pursue a future career in this field, supporting others in meaningful and impactful ways. She also holds a Certificate III in Hospitality (2025) and a Certificate III in Sport and Recreation (2023), further demonstrating her commitment to developing a diverse and practical skill set.
Jaimie’s combination of leadership experience, academic focus, and genuine passion for helping others makes her a valuable member of the MNK team.
Support Worker
El
El is a bubbly and bright team member who brings warmth, energy, and a welcoming presence to every shift. With a naturally friendly personality, she is always up for a good chat and has a genuine ability to make people feel comfortable and at ease. In 2024, El completed her hairdressing apprenticeship and quickly excelled into a senior stylist position, demonstrating both skill and dedication in her craft. Building on her strong foundation in client care, El has since transitioned into disability support work, where she continues to apply her people-focused approach in a more care-driven environment. Through both hairdressing and disability support, El has developed strong communication skills, including active listening and the ability to build genuine rapport with clients and participants. Her experience has strengthened her ability to understand individual needs, provide patient and respectful support, and create positive, trusting relationships. El also brings excellent time management skills, reliability, and a strong work ethic to every shift, ensuring she delivers consistent, high-quality support. Her ability to connect with people, combined with her practical experience across both industries, makes her a valued member of the MNK team.
All staff members receive adequate training and are required to possess current First Aid Certificates, with refresher courses provided as needed. Before starting their services with MNK Support Services, all staff must obtain a blue and yellow card and complete a NDIS Worker Orientation Module. Additionally, staff are obligated to regularly participate in mandatory training courses tailored to meet our clients' physical needs, mental health, and safety for both clients and staff.